Frequently Asked Questions

Post-event

Please contact us if you lost an item at the Royal Parks Half.

Any items found have been returned to us and we will be able to let you know if we have your item.

The results from the Royal Parks Half can be found here

We're currently reviewing the RBC Corporate 13.1 results and will upload them to our results page next week.

If your result is missing or requires amendment, please complete this form. We will only update a result if there has been an issue. 

As the race is chip timed, we will not accept any requests with minor differences from different devices.

If you'd like to exchange your finisher t-shirt for a different size, please return the original to our office at ‘Freepost – LONDON MARATHON EVENTS’ (it really is that simple!) with a note including your full name, postal address and preferred size.

We’ll return a replacement to them (subject to availability) within two weeks.

If you opted out of receiving a finisher t-shirt, we are unable to issue you one, unfortunately. If you opted to plant a tree instead, you'll be sent details from Trees not Tees with information on your tree very soon.

The photos taken on race day were by Marathon Photos. You can view your photos by searching your full name or bib number here.

Race day

If your race pack has not arrived by Saturday 7 October, you’ll need to come along and see us at the event village information tent on either Saturday or Sunday to collect a replacement. You don’t need to tell us in advance, you can just turn up and show your QR code sent to your in your start time email.

If you registered with an international address, you won’t be sent a pack as you’ll need to collect it at our information tent in the event village on either Saturday or Sunday.

  • The information tent will be in The Royal Parks charity tent, northeast of the stage on Saturday. You can collect from 08:30 to 14:00 on Saturday 7 October.
  • The information tent will be to the east of the baggage marquee on Sunday. You can collect from 07:30 – 09:00 on Sunday 8 October.

If your race pack doesn’t arrive or you are an International runner needing to collect your pack, we’ve sent you a QR code at the bottom of your start time email. This code is unique to you and will need to be shown when collecting your pack.

View event village map

We will email your race day start time was sent on Friday 22 September. This will include your individual arrival time, wave number and start time.

Your race bib will also display your wave number and you can check the corresponding start time here

We do not have a restriction on runners using headphones for our race. All we ask is that you're mindful of other runners and look out for our marshals for signals and follow signage. 

Yes, there will be four water stations on route this year and toilets at various points for you to use. We will also have plenty of toilets in our event village for use before and after the race.

We do not provide energy gels. If you have trained using energy gels or similar, you'll need to bring them with you on the day. 

A reminder that you shouldn't try something new on race day - if you haven't trained with gels, don't use them for the first time on race day. 

We have a cut-off time of 4 hours after the last wave has started. 

Yes, there will be a bag drop available to participants on the day.

When handing in your bag, you'll be given a wristband that matches a number which will be attached to your bag by our staff. You'll need to show this wristband in order to collect your bag after the race.

Small backpacks will be accepted and we ask you to leave any valuables at home. 

Yes, you can view this here

No, we do not have showers or changing facilities on site. 

Yes, a team of experienced pacers will be present at the event. They are identified by a large flag carried on their back, displaying their predicted finishing time. We will have pacers from 1h30 through to 3hr30.

Runner registration

If you were successful in the ballot, you will have received an e-mail informing you of this, with instructions to confirm your place and a link to do so.

If you are entering via a charity or corporate place, you will need to get in touch with the organiser of that team directly, and they will be able to share an invitation link to register your place once their registration opens.
 

All first round successful ballot entries will need to confirm their place by 23:59 on Monday 20 February, and all second-round successful ballot entries will need to confirm their place by 23:59 on Tuesday 28 February.

You MUST complete your registration AND pay for your place by the deadline or you will lose your place in the event.

Each year we have over 500 charity partners that you can fundraise for, by running the Royal Parks Half. Visit our Run for Charity page to see those charity partners for 2023 and run for a charity that resonates with you. Find a charity to run for here!
 

We do not have a waiting list for public places. However, you can get a place by running for charity or entering a corporate team. 

Ballot entry runners

You can transfer your place to a friend or family member if you are unable to attend the Royal Parks Half for a fee of £5.00.  

The transfer window is now open and you'll have until 25 August to complete the transfer and register the new runner. Once you've transferred your place, the new runner must complete their registration by 1 September as this is when our registration console closes. We will not be able to facilitate transfers after registration has closed.

You can complete the transfer of your place from your participant dashboard.

 

Charity and Corporate entry runners

You will need to contact your charity or corporate group admin to discuss your options.

General

The 2023 Royal Parks Half Marathon will take place on Sunday 8 October 2023. 

Yes, you are still able to participate in the Royal Parks Half! 

Each year we have hundreds of charity partners who you are able to fundraise for by running the Royal Parks Half.

The Royal Bank of Canada Corporate 13.1 is the corporate race in the Royal Parks Half and each year 100+ companies create teams and race to become corporate champion. 

Many teams take on this challenge to bring the company together and fundraise for their charity of choice. 

Unfortunately not. If you are successful in the ballot you will not be able to defer your entry to a later year.  

Ballot entry runners

You can transfer your place to a friend or family member if you are unable to attend the Royal Parks Half for a fee of £5.00.  

The transfer window is now open and you'll have until 25 August to complete the transfer and register the new runner. Once you've transferred your place, the new runner must complete their registration by 1 September as this is when our registration console closes. We will not be able to facilitate transfers after registration has closed.

You can complete the transfer of your place from your participant dashboard.

 

Charity and Corporate entry runners

You will need to contact your charity or corporate group admin to discuss your options.

You must be at least 17 years old on Sunday 8 October 2023 (race day) to take part.

You can view our runner terms and conditions here

2023 Ballot

The 2023 Royal Parks Half Marathon will take place on Sunday 8 October 2023. 

The public ballot for the 2023 Royal Parks Half Marathon, presented by Royal Bank of Canada will open on 31 January!

You can register your interest here and we'll get in touch on the day it opens to remind you.

Yes, you can enter the ballot completely free and it only takes a couple of minutes. There is an option to Pay Now if you wish to be entered into the ‘second-chance’ draw, however, this is optional and does not influence the first draw ballot results.  

The entry fee is £59 + £4.95 admin fee (£63.95 in total)

During registration, all entrants have the option to ‘Pay Now’ or ‘Pay Later’ 

Pay Now 

This does not guarantee you a place in the race. The benefit of paying up-front is that if you do not receive a race place through the first ballot draw, you will then be entered into the "second chance" draw for any unallocated places.  

If you are then unsuccessful in the "second chance" draw, your entry fee becomes a donation to The Royal Parks. 

The Royal Parks is the charity that conserves and enhances London’s eight Royal Parks, now and for the future.

Find out more about the charity that your donation will help support here

Pay Later  

You’ll be entered into the first ballot draw only, and if successful, you’ll be invited to complete your registration and complete payment to confirm your place. 

Yes, you are still able to participate in the Royal Parks Half! 

Each year we have hundreds of charity partners who you are able to fundraise for by running the Royal Parks Half.

The Royal Bank of Canada Corporate 13.1 is the corporate race in the Royal Parks Half and each year 100+ companies create teams and race to become corporate champion. 

Many teams take on this challenge to bring the company together and fundraise for their charity of choice. 

Unfortunately not. If you are successful in the ballot you will not be able to defer your entry to a later year.  

Ballot entry runners

You can transfer your place to a friend or family member if you are unable to attend the Royal Parks Half for a fee of £5.00.  

The transfer window is now open and you'll have until 25 August to complete the transfer and register the new runner. Once you've transferred your place, the new runner must complete their registration by 1 September as this is when our registration console closes. We will not be able to facilitate transfers after registration has closed.

You can complete the transfer of your place from your participant dashboard.

 

Charity and Corporate entry runners

You will need to contact your charity or corporate group admin to discuss your options.

On average, there is a 1 in 7 chance of securing a place in the ballot. 

The ballot will close on Thursday 9 February. 

The ballot will close on Thursday 9 February. Results will be announced on Monday 13 February. 

Successful participants will need to register their place before Monday 20 February.

If you paid your entry fee upfront and were unsuccessful in the first results, you'll be entered in to the second-draw ballot with results being announced on Wednesday 22 February and successful participants will need to register before Tuesday 28 February.

If you still have a question

You can get in touch with our customer services team